Improve claim acceptance and expedite reimbursement with thousands of payers, using Red Tray’s NEW online insurance processing service powered by VisionWeb.

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Manage Claims and Patient Verification

Our easy-to-use claims processing service lets you submit and track electronic claims, access patient eligibility and authorizations, and receive status reports without making call after call to insurance companies.

5 Reasons Eyecare Providers Nationwide Prefer Our Service:
   • Hassle-free Claims – Submit HIPAA-compliant, electronic claims to
      thousands of payers nationwide from one system.
   • Patient Information At Your Fingertips – Access patient eligibility and
      authorizations in real time, so you don’t have to call the provider for
   • Reimbursements Made Easy – Manage the reimbursement cycle with
      real-time claims status and monthly status reports.
   • Simplified Claim Tracking – Access claim report summaries online to
      easily monitor your claims from submission through delivery to the payer,
      and to quickly identify and work rejections.
   • Claim Upload For Convenience – Upload claim files created in your
      practice management system and send them to your payers without
      having to re-key any claim information.

Manage Electronic Remittance Advice (ERA)

Our ERA management service simplifies your practice’s insurance billing by automatically interpreting remittance information received from your payers and delivering it to you electronically in place of paper EOBs.

More ERA Benefits:
   • Quick Access To Remittance Information – Retrieve remittance
      information in a fraction of the time it takes to receive paper EOBs through
      the mail.
   • Powerful Searching Options – Search and sort remittance information by
      provider, payer, date range, check number, or payment method.
   • Easy To Read Summaries – View transaction level and claim level
      summaries that provide payment information and reasons for adjustments,
      denials, or payment reductions.
   • Faster Secondary Billing – Find and print EOBs by patient for secondary
      claims processing.

Ensure Proper Insurance Coding & Billing

Our coding consulting service gives you the tools you need to create, evaluate, and improve your coding processes and billing department, ensuring that you capture every dollar you earn.

We will work with you to identify areas of opportunity to maximize claim reimbursement rates, allowing you to reduce billing inefficiencies and inaccuracies that result from incorrect coding of insurance claims.

You will receive a comprehensive evaluation of your current billing techniques, recommendations for improvement, and training and education as needed.

Suggested improvements may include, but are not limited to the following:

With this service, you will have a personal guide to help you navigate the ever-changing world of insurance coding and billing.

For more information, please contact a VisionWeb coding consultant at 866.630.2036 or

Claims Processing Support

To speak with an Enrollment Consultant, call 866.630.2096 or e-mail Be sure to identify yourself as a Red Tray member to receive Red Tray member pricing.

We offer pricing options for all size offices — most enroll for as little as $68 per month. Let our team of billing experts help you shorten your reimbursement cycle and improve your cash flow starting today!

Coding Support

To contact a Coding Consultant, call 866.630.2036 or e-mail

Due to the personal attention given each client and the customized plan created for each practice, space is limited. Again, be sure to identify yourself as a Red Tray member.

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