Improve order accuracy and reduce turnaround time on your frame, lab and contact lens orders with hundreds of suppliers, using Red Tray’s NEW Online Ordering Service powered by VisionWeb.
Manage Orders To Multiple Suppliers At One Site
Red Tray members can now place/track frame, lab and contact lens orders with one login at redtraynetwork.com rather than phoning, faxing and using multiple sites to order from our 200+ suppliers. Best of all, ordering on redtraynetwork.com is free and you still receive your maximum Red Tray discounts on all orders placed online.
| › List of Vendors | › Training Calendar |
| › FRAMES Data |
Benefits Of Online Ordering:
• One-stop Shopping – Place orders at your convenience, 24/7 to hundreds
of connected vendors. The vendor does not need to be open to receive the
order electronically.
• Direct-to-supplier Orders – Online orders are received and begin processing
sooner than orders that have to be phoned or faxed in.
• Customized Online Catalogs – Order accurately based on the product
specifications provided by your vendor, reducing call-backs and re-dos.
• Online Order Tracking And Archiving – Access order status information to
help manage customer expectations and archive completed orders to keep
you organized.
• Trace File Uploading – Attach a trace file to your spectacle lens orders for
the most accurate lens processing from your supplier.
• Consistent Pricing And Billing – Maintain your pricing relationships and
buying group discounts with your vendors as you would with any other
ordering method. Billing will continue directly from your vendors.
Ordering Support
Online ordering at redtraynetwork.com is free. To get started, just click here to register your practice and add your vendor accounts. Once your accounts are validated, you can start ordering. If, at any time, you need ordering assistance, please contact VisionWeb Customer Service directly at 800.874.6601 or e-mail customerservice@visionweb.com.
Download and print these ‘Quick Order Guides’ for easy reference when placing and tracking each type of order:
 › Spectacle Lens Ordering Guide |
 › Contact Lens Ordering Guide |
 › Frames Ordering Guide |
